AGB

1.1 The following terms and conditions apply to all orders in our online shop. Our online shop is aimed exclusively at consumers. When you place an order via the website www.purewave.cleaning, a contract is concluded between us (Deutsche Reinigungswerke AG) as the provider and you as the consumer.

1.2 A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.

The subject of the contract is the sale of goods. By placing the respective product on our website, we are making a binding offer to conclude a contract.

The contract is concluded via the online shopping cart system as follows: You have the option of placing products in your “shopping cart” at any time without obligation. You can make changes to your “shopping cart” at any time before placing a binding order. The prices for the products and the shipping costs are displayed to you during the ordering process and each includes the statutory sales tax.

The contract is concluded as soon as you accept the offer for the goods in the shopping cart by clicking on the button “Order now and pay”. You will immediately receive an order confirmation by email. This email contains the details of the order as well as the General Terms and Conditions. The General Terms and Conditions can be saved or printed out via the Internet browser or your email program.
If you receive an order confirmation by email, please make sure that the email address used or stored for the order process is correct.

The contract texts are written in German. Please note that we do not save these texts.

In addition to the product prices included in the offer, shipping costs may apply. These shipping costs are shown in the offer or during the ordering process. We only offer sales from stock via shipping. Collection of the goods is not possible.
The delivery conditions and the expected delivery date are listed in the respective offer or during the ordering process.

Invoices are due immediately without deduction. Unless expressly agreed otherwise, you are obliged to make advance payments.

Depending on which payment method you choose, you will either be directed to the order overview page of our online shop or to the website of the provider of the instant payment system. If you are redirected to the website of an instant payment system, you make the appropriate selection or enter your data there and are then directed back to our online shop. There you have the opportunity to check your details again in the order overview.

We offer the following payment methods:

PayPal
credit card
Sofortüberweisung (Klarna)
Apple Pay
Google Pay
Amazon Pay
purchase on account (Klarna)


By placing your order, you authorize the payment provider to charge your debit or credit card with the purchase amount and to debit the amount from the corresponding account.

The goods remain the property of Deutsche Reinigungswerke AG until full payment has been made.

You have the statutory right to cancel as described in the cancellation policy.

The statutory liability for defects applies.

Please check the goods immediately after receipt for any transport damage and report this to the deliverer and to us. This will enable us to assert our own claims. If you do not do this, this will have no effect on your statutory warranty claims.

During the warranty period, Deutsche Reinigungswerke AG is entitled to replace the goods. Only if this does not happen within the warranty period due to the fault of Deutsche Reinigungswerke AG, do you as the contractual partner have the right to cancel the contract.

Please note that the right of withdrawal is excluded once a sealed product container containing food or food supplements has been opened.

Deutsche Reinigungswerke AG is liable for damages caused by us, our legal representatives and employees only in the event of intent

• in case of injury to life, body or health
• in the event of intentional or grossly negligent breach of duty
• in the case of guarantee promises, if agreed or
• to the extent that the scope of application of the Product Liability Act is open.

Deutsche Reinigungswerke AG is not liable for the violation of non-essential obligations arising from the contractual relationship. Essential contractual obligations are contractual obligations whose fulfillment enables the proper execution of the contract in the first place and whose compliance you as a customer can regularly rely on, and whose violation, on the other hand, would jeopardize the achievement of the purpose of the contract.

Otherwise, claims for damages are excluded.

You can contact our customer service for any feedback, complaints and objections
via email atsupport@purewave.cleaning

Please note the privacy policy, which you can access at any time at www.purewave.cleaning/pages/datenschutz
you can see.

German law applies. For consumers, this choice of law only applies to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer is habitually resident (validity principle).

The place of performance for all services arising from the business relationship with us and the place of jurisdiction is the registered office of Deutsche Reinigungswerke AG, provided that the contractual partner is not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual abode is not known at the time the action is brought. The right to also bring the case before a court at another legal place of jurisdiction remains unaffected.

The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Deutsche Reinigungswerke AG, Marburg

Status: April 2024